Units of Measure

Dimensions and weights are configured per lane during onboarding. API responses and packing instructions use these units consistently.

Supported Unit Types

Type

Units

Dimensions

cm, in, ft

Weights

kg, lb, oz

Metric (cm, kg) is the default. Units are set during onboarding.

Where Units Appear

  • API responses — Order items, prebuilt pallets, and loose boxes use your units

  • Packing instructions — All dimensions and weights match your configuration

Contact support to change units. Changes apply to future orders only.

Example Values

With cm and kg: 30 x 20 x 15 cm, 150 kg

With in and lb: 11.81 x 7.87 x 5.91 in, 330.69 lb